Japan Centre Reviews

Japan Centre is renowned for bringing authentic and quality Japanese goods to customers in the UK. The flagship store, located on Panton Street, Leicester Square, is a comprehensive hub for Japanese culture enthusiasts. It features a supermarket bursting with Japanese food and drink, a bookstore offering the latest manga and magazines, a fresh deli serving quality sushi and hot souzai food, a fishmonger and butcher counter, a bakery producing handmade Japanese baked breads and desserts, and a homeware department stocked with authentic Japanese supplies. Additionally, Japan Centre operates an online store and wholesale businesses, including two ramen brands, Shoryu and Ramen Yokocho. The online platform is praised for its amazing products, superb delivery, and variety of products for shopping, catering to both curious cooks and Japanese cuisine experts.

Japan Centre offers a variety of payment methods for customer convenience. Accepted forms of payment include debit card, credit card, Apple Pay, and PayPal. It is important to note that payment via bank transfer or over the phone is not available. After completing an order, customers are directed to an order confirmation page and will receive an automated email with the order details. For any errors or amendments, customers are advised to contact the Japan Centre directly.

Japan Centre's shipping policy offers £5.99 UK standard delivery and £7.50 UK chosen day delivery with DPD for boxes up to 25kg, plus £4 for any additional box. Standard goods can be delivered the next day if ordered before 9:00am with a chosen day service. For international delivery, shipping fees are calculated based on live rates provided by UPS. Regarding the return policy, customers should contact Japan Centre directly for instructions on returns, as the specific details of the return process are not publicly listed. It is advisable for customers to review the terms and conditions on the Japan Centre website or contact customer service for detailed information on returns and refunds.

Japancentre.com offers a wide array of authentic Japanese products. Customers can explore a diverse selection of items including Japanese groceries, fresh food, baked goods, and more. The store is known for its supermarket that features an extensive range of Japanese food and drink, a bookstore with the latest manga and magazines, a fresh deli serving quality sushi and hot dishes, a fishmonger and butcher counter, a bakery for Japanese breads and desserts, and a homeware department with traditional Japanese supplies. Additionally, they provide wholesale services with directly imported Japanese goods like sake, condiments, and craft items for businesses in the UK and Europe.

If you spend over £65 on your order, you will receive free UK Standard delivery via DPD.

Japan Centre currently ships within the UK only.

Yes, if you spend over £100 on your order, you will receive free UK Chosen Day delivery.

Yes, it is possible to cancel your order before it is dispatched. You need to contact Japan Centre's customer service team, and they will cancel your order immediately.

If your order arrives damaged, please contact Japan Centre's customer service team with a picture of the damage. They will arrange for a resend or a refund of the item(s) right away.

No, you cannot return any opened or unsealed products, or perishable items including frozen, chilled, bakery or vegetable items. However, if you return unused and unopened products together with the delivery note as proof of purchase within 14 days, you will receive a refund. This policy does not affect your statutory rights.